Services
for
TENDERFOOT LODGE

 

On-Site Services

1. Inspect the project on a daily basis checking: cleanliness, rules violations, emergency maintenance
needs, etc.
2. Maintain the cleanliness of all the common areas including the parking garage, grounds, interior hallways, great room, and the common area bathrooms.
3. Remove snow and ice from the common element walkways and stairwells.
4. Maintain common area lighting.
5. Check the boilers on a bi-weekly basis.
6. Assist owners and guest with lock-outs, emergency message delivery, rules enforcement, and
maintenance emergencies.
7. Complete fall and spring checklists to insure that the project is properly prepared for winter in the fall,
and primarily for energy conservation purposes in the spring.
8. Maintain the temperature and chemical balance of the hot tubs on a daily basis.
9. Open and close the hot tubs daily and regularly check the hot tubs to discourage unauthorized use.
10. Maintain the landscaping to include watering and cutting the grass as well as watering and fertilizing the
trees and shrubs.

Administrative and Bookkeeping Services

The services below would be provided by the Association Bookkeeper, the Company Controller, the Operations Director or the General Manager.

1. Maintain the Association financial accounts, books and records.
2. Bill owners for dues and/or special assessments.
3. Collect and record owners' dues payments.
4. Administer Association bank accounts in a current and businesslike manner.
5. Prepare and mail to the Directors: a monthly financial statement with a comparison to budget, a
year-to-date financial statement with a comparison to budget, and a balance sheet.
6. Prepare a dues delinquency report on a monthly basis.
7. Pay all approved Association bills when due and keep records of such payments.
8. Pursue collection of all funds due the Association using all legal means up to releasing the case to an attorney for litigation.
9. Prepare audit work papers and cooperate with auditors if requested by the Board.
10. Complete an annual review of the financial records by the WPM controller.
11. Prepare an annual budget proposal for the Directors about 30 days prior to the start of the fiscal year.
12. Complete long-term reserve studies.
13. Complete the Association's tax returns at no additional charge.
14. Draft and update new owner information packets and distribute to owners upon purchase.
15. WPM representative to attend the Board of Directors meetings and report on the financial condition
of the Association; to aid in preparing agendas, committee reports, etc., for such meetings; to help
plan, prepare for, and attend the annual owner's meeting.
16. Complete corporate reports for the Colorado Secretary of State.

17. Complete special projects for the Directors. Examples include:
a. Complete affidavits to facilitate sales.
b. Research Bylaws and Declarations form time to time.
c. Draft proposed rules and regulations
d. Complete energy conservation studies and audit public service billings.
e. Coordinate architectural review for Directors
f. Provide limited secretarial service to the Association President.
18. Maintain and update homeowner listings.
19. Solicit and review bids for insurance, cable TV, and trash removal. Present
recommendations to the Board.
20. Upon the request of the Board, collect information from contractors and engineer to develop a long
range maintenance plan.

Other Services

The services below would be provided by support personnel in the main Wildernest office or the Operations office.

1. Maintain keys for all units to the extent they are provided.
2. Staff a night manager after office hours seven days per week. A night maintenance crewman is also
staffed after office hours seven days per week. Assistance is available for lockouts, maintenance
emergencies, emergency deliver- 24 hours per day, 365 days per year.
3. Enforce all rules promulgated by the Board of Directors, to include calling county law enforcement
authorities when deemed necessary; to report all rules infractions illegal activities to the Board.
4. Assist the owner and the Owners Association with repair and maintenance coordination.
5. Coordinate snow removal from parking lots.
6. Inspect project checking: cleanliness, rules violations, emergency maintenance, etc.
7. File insurance claims on behalf of the Association.
8. Complete repair and maintenance coordination for the Association and for the individual owners.