Services
for
SILVERTREES IV

A)Provide on a twice/monthly basis,a daytime check of each unoccupied unit.This inspection to
consist of:
1.Ring doorbell and if no answer,enter unit.
2.Check visually for proper appearance (vandalism,etc.).
3.Verify furnace operating properly.
4.Verify electrical and water operation.
5.Contact owner or owners'representative if any problems.
6.Take emergency measures when required.

B)Maintain accurate logs properly reflecting all unit inspections made and the results of the
inspections.Such logs shall be kept on file for the term of the contract and shall be available at all
reasonable times for examination by the Owners and/or Association.

C)Periodically,inspect the exterior of all buildings,adjacent grounds and interior public use areas and
take such reasonable prompt action so as to preserve the tidiness and order of the entire complex.
The policing of litter from interior and exterior public use areas and minimal grounds maintenance
to include trimming of grass from edges of walkways shall be accomplished by Agent's personnel..Agent shall also identify to the Association such maintenance and repairs as may be necessary to
preserve the physical desirability and condition of the complex.Consulting services by Wildemest
Repair &Maintenance personnel that define the solutions to problems or involve the supervision of
outside contractors are at an additional charge.

D)In the event of an emergency requiring immediate repairs to preserve the safety and health of
persons,or the property of the Association or of any unit owner(s),the Agent shall cause necessary
repairs to be made,by qualified specialists,and will charge the actual cash expense thereof to the
owner of the items repaired or to the Association for commonly owned property.The determination
of what constitutes an "emergency"as used in this Agreement shall be made by the Agent.

E)On a regular basis,coordinate or provide trash removal such that there is not an overflow on the
premises.

F)Coordinate an early morning pass through the parking lot(s)to remove snow and/or sanding of
entranceways to allow occupants to egress the property as needed in the option of the Agent.

G)As determined by Agent,remove snow and ice from common walkways and stairways.

H)Maintain common area lighting,replace missing and/or burned out bulbs on a weekly basis.

I)Maintain keys for each homeowner to the extent they are provided by the homeowner.

J)Enforce house Rules and Regulations,to include maintaining parking control,and with the
approval of one of the Board of Directors acting in behalf of the Association have unauthorized
vehicles removed from Association parking areas within the limits of the law.All expenses for suc
actions will be borne by the Association.

K)Agent will provide 24 hour per day,365 days per year coverage utilizing maintenance personnel
and or management personnel to assist owners in the event of an emergency.

L)Draft and update new owner information packet and distribute to owners following closing date.

M)Continually maintain and update homeowner listings.

N)File insurance claims on behalf of the Association at an additional charge.

0)Assist the Association with outside contractors attempting to negotiate as desirable arrangements as
possible.Also let for bid the Association's property and liability insurance coverage annually.

P)Draft and mail a semi-annual newsletter to the homeowners and complete additional mailings as
requested by the Directors.All clerical supplies and postage are at the Agent's expense.

Q)Complete special projects for the Association Board of Directors. Examples include:
1.Complete affidavits to facilitate sales.
2.Research Association Bylaws and Declarations from time to time.
3.Complete long term major maintenance proposals.
4.Provide secretarial service to the Association President.
5.Coordinate architectural review for the Directors.

R)Accounting/Bookkeeping services include:
1.Maintain the Association s financial accounts,books and records.
2.Collect,record and bill owners for dues and/or special assessment payments.
3.Administer Association bank accounts in a current and businesslike manner.Separate
accounts are maintained for each Association.
4.Prepare and mail to the Directors:a quarterly financial statement with a comparison to
budget,a year-to-date financial statement with a comparison to budget,and a balance sheet.
5.Prepare a dues delinquency report on a monthly basis.
6.Pay all Association bills when due and keep records of such payments.
7.Pursue collection of all funds due to the Association using all legal means up to releasing
the case to an attorney for litigation.
8.Cooperate with auditors/accountants as hired by the Board.
9.Prepare an annual budget proposal for the Directors about 30 days prior to the start of the
fiscal year.
10.Carry on all necessary correspondence and maintain all records necessary for conduct of the
Association business.
11.Assist in the budgetary process.Agent will not be responsible for any annual audit by an
independent CPA firm,nor for any expenses or employee time incurred in working with an
independent CPA firm.Agent agrees to allow the President of the Association or his
designated representative to inspect Agent s records pertaining to the Association,during
normal business hours.
12.Complete annual reports for the Colorado Secretary of State.

S)Communication:
1.WPM will create and maintain a website to be used as the primary communication vehicle
for Board members and for homeowners.
The website s home page for all associations will include:the meeting schedule,links to
other sites,a Who s Who at Wildernest,and notices of interest to all homeowners.Each
association s website will include:the Association s covenants,rules and regulations,
meeting minutes,management services,financial statements and notices.Pictures will be
included at an additional charge.

Additionally,there will be no charge for the following mailings to homeowners:
1.Notices of special and annual meetings.
2.Notices that involve life/safety issues.
3.Violations [unless via certified mail ].
4.Notices of delinquency.
5.Payment/coupon books.
6.New owner information packets.
7.Meeting minutes if requested by a homeowner.
8.Financial statements if requested by a Board member.
3.2.All other mailings will be at an additional charge.