Services

 

 

1. Tour the project on a daily basis, checking: cleanliness, rules violations, emergency maintenance needs, etc.

2. Provide Maintenance Checks - Your unit will be checked on a regular basis if unoccupied. The appliances, heat level, plumbing and unit maintenance is checked. Additionally, many units are inspected on a daily basis during extremely cold periods to protect the property from damage resulting from frozen pipes. A Maintenance Check Sheet is left in your condo indicating the date and time of the check. If we find any problem, you will be contacted. If we encounter an emergency requiring immediate attention and you are unavailable, only then will repairs be completed without your authorization. It is each owner's responsibility to inform this office when the unit will be occupied so we know not
to complete the maintenance check. Finally, if you have any special instruction for the care
of your property, indicate so on the Maintenance Check Sheet.

3. Maintain the cleanliness of the grounds, stairwells, walkways and other common areas. This includes litter pick-up, sweeping stairwells, sweeping parking lots, etc.

4. Remove snow and ice from the walkways and stairways to the units.

5. Maintain common area lighting, burned out light bulbs are changed weekly.

6. Boilers are checked twice per week noting temperature and pressure on a log in the boiler rooms. The chemical balance of the boiler water is checked annually.

7. Coordinate any repair needs for the homeowners and for the Homeowners Association. Three full-time staff members are dedicated to assisting owners with repair and maintenance items.

8. Enforce all rules promulgated by the Board of Directors; call county law enforcement authorities when deemed necessary; report all rules infractions or illegal activities to the Board.

9. File insurance claims on behalf of the Association.

10. Accounting/Bookkeeping services:
A) Maintain the association's financial accounts,books and records.
B) Bill owners for dues and/or special assessments.
C) Collect and record owners'dues payments.
D) Administer association bank accounts in a current and businesslike manner. Separate accounts are maintained for each association.
E) Prepare and mail to the Directors: a monthly financial statement with a comparison to budget, a year-to-date financial statement with a comparison to budget, and a balance sheet.
F) Prepare a dues delinquency report on a monthly basis.
G) Pay all association bills when due and keep records of such payments.
H) Pursue collection of all funds due the association using all legal means up to releasing the case to an attorney for litigation.
I) Cooperate with auditors/accountants as hired by the Board.
J) Prepare an annual budget proposal for the Directors about 30 days prior to the start of the fiscal year.

11. Draft and update new owner information packet and distribute to owners upon purchase.

12. Maintain keys for each homeowner. If you want us to provide keys to guests or outside contractors, inform this office prior to their arrival. Our receptionists are responsible for key control. If you are renting your unit through an agency other than Wildernest Property Management, said company is responsible for the disbursement of keys to your guests.

13. WPM representative to attend Board of Directors meetings and report on physical and financial condition of the complex and Association; to aid in preparing agendas, committee reports, etc., for such meetings; to help plan, prepare for and to attend the annual owners' meeting. Also take minutes of meetings, publish and mail to homeowners.

14. Complete a limited amount of grounds maintenance.

15. Perform emergency repairs when necessary to all mechanical equipment to best of ability and to do all things reasonable to prevent a recurrence of similar emergency.

16. Complete fall and spring checklists to insure project is properly prepared for winter in fall and primarily for energy conservation purposes in spring.

17. Coordinate trash removal from the project.

18. Complete special projects for the Directors. Examples include:
A) Complete affidavits to facilitate sales
B) Research Bylaws and Declarations from ti me to time
C) Draft proposed rules and regulations
D) Complete energy conservation studies and audit public service billings. Complete long term major maintenance proposals
F) Provide secretarial service to the Association president
G) Coordinate architectural review for the Directors

19. Coordinate snow removal from the parking lots and sanding when needed.

20. Maintain and update homeowner listings.

21. Provide owners in WPM-managed properties with VIP cards. VIP cards can be used to obtain discounts with local vendors.

22. Order supplies for project and maintain maintenance of same. Also complete an annual inventory of Association property and keep maintenance logs on mechanical equipment.

23. Provide and supervise a painter that is rebilled at cost for simple common area touch-up work.

24. Assist the Association with outside contractors attempting to negotiate as desirable arrangements as possible. Also let for bid the Association's property and liability insurance coverages annually.

25. Draft and mail a semi-annual newsletter to the homeowners and complete additional\ mailings as requested by the Directors. All clerical supplies and postage are at WPM expense.

26. Complete corporate reports as required by the Colorado Secretary of State.

27. Maintain a $1,000,000 fidelity bond at WPM's expense.

28. Staff a night manager after office hours seven days per week. A night maintenance crewman is also staffed after office hours seven days per week. Assistance is available for lockouts, maintenance emergencies, emergency message delivery 24 hours per day, 365 days per year.

29. Avail owners to personnel from WPM's repair and maintenance department at rates less than charged by comparable outside contractors.